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Forum Post: RE: Not able to open the email in OWA in my account

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Today it seems go back to normal. I don't know why and I haven't done anything in any place. It finally resume normal after 3 days. Actually I did try to open outlook web mail via firefox and Internet Explorer, but they got the same problem before. Sometime I got problem in some different area. Like today when I try to access this forum by admin center right side, and the message shown the the posting function is out of order. I need to use a more indirect way to access this forum to type this message. Also I got a message alert say they (MS) want to change my subscription plan cause they will have new plan from 1 Oct. However I can't see the option they proposal. Instead they just give me a very generic site and suggest me to look for details and find relevant information from their sea of information myself. This is the message they send out : 為符合中小型企業客戶的需求,Microsoft 將於 2014 年 10 月 1 日引入三個新計畫。您在 2015 年 10 月 1 日之前都不會受到影響,並且仍能新增基座、接收所有相關更新以及續約現有的 Office 365 計畫。而 2015 年 10 月 1 日之後,您在下次續約日期時將需要選擇其中一個新計畫。這些新計畫與您目前的計畫非常相似,但並不完全相同。 若要深入了解新的 Office 365 計畫以及對您組織造成的影響,請造訪 Office365.com。 I think it is too early to tell your customer when your plan is not ready. In general I feel the service is not so stable. Sometime it stop something without notice, sometime they give out alert too long before it really take action.

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